Ideanomics, Inc. (also, “Company”, “we”, “our”), respects your privacy and is committed to protecting it and using your data as set forth in this privacy notice (the “Notice”).
This policy describes the types of information we may collect from you or that you may provide when you visit our website www.ideanomics.com and related sites and pages (collectively, our “Site”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect or you provide to us:
It does not apply to information collected by:
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not use our Site. By accessing or using this Site, you agree to this Privacy Policy and our Terms of Use, including your consent to use, process, and disclose your information as described in this Notice. This policy may change from time to time. Your continued use of this Site after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Our Site is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Site. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Site or on or through any of its features on the Site, make any purchases or subscribe to services through the Site, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us, as provided below.
When you visit the Site, we may automatically collect certain information about you, your device, and your internet connection, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We refer to this automatically collected information as “Device Information.” Additionally, we may collect information on or through our Site which may include:
The Site also may access metadata and other information associated with other files stored on your device. Any such information that we may collect through automatic technological means will be aggregated as statistical data and will not include personal information (or will have personal identifiers removed), but we may maintain or associate this data with information we collect in other ways or receive from third-parties.
We collect Device Information using the following technologies:
When you subscribe to services through the Site, we collect certain information from you, including your name, email address, and phone number. We refer to this information as “Subscription Information.” In addition to “Subscription Information,” we also collect records of your correspondence (including email addresses) if you contact us or any other information that you provide to us. We refer to this information as “Other Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information, Subscription Information and Other Information. Personal Information does not include any aggregated or deidentified information that cannot be attributed to any identifiable person without the use of additional information.
We use the Subscription Information that we collect generally to fulfill electronic delivery of any company updates through the Site. Additionally, we use this Subscription Information and Other Information to:
We use the Device Information that we collect:
As noted above, we use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
In addition, we may disclose Personal Information that we collect or you provide as described in this policy:
We may also disclose your Personal Information:
As a summary of the sections above, we use your Personal Information for the following purposes and reasons:
We strive to provide you with choices regarding the Personal Information you provide to us. We have created mechanisms to provide you with the following control over your information:
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
Residents of some states, including California and Delaware, may be subject to particular statutes requiring disclosure of how the Site responds to web browser “do not track” signals or other mechanisms that provide users the ability to exercise choice regarding the collection of Personal Information. Examples of such statutes include California Bus. & Prof. Code § 22575 and 6 Del.C. § 1205C. Although it is not clear that any such statute applies to our operation and your use of the Site, an example might be a browser option allowing you to ask websites not to track you across third-party websites so that they can serve targeted or behavioral advertising to you. Please note that we may not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
You can review, verify, update, correct and/or change your Personal Information by logging into the Site and visiting your account profile page. You may also send us contact us via the methods below to request access to, correct or delete any Personal Information that you have provided to us. Subject to certain exceptions prescribed by law, and provided we can authenticate your identity, you will be given reasonable access to your personal information and will be entitled to challenge that accuracy and completeness of the information and to have it amended as appropriate. We will respond to your request, and take any further actions, as soon as reasonably practicable for us. We may refuse, or delay, a request to change or delete information if we believe the change would violate any law or legal requirement, cause the information to be incorrect, contribute to or facilitate fraud or wrong-doing, and enforce our rights under this Notice or our [Terms of Use]. As indicated above, we may not be able to delete your personal information except by also deleting your user account. If you request deletion or removal of your information, we may retain some of your information to ensure integrity of and adherence to our record-keeping obligations. Finally, if certain information has been provided to any third-party as permitted by this Notice, retention of that information will be subject to those parties’ policies.
In this section, we provide additional information to California residents about the personal information we have collected and their rights under the California Consumer Privacy Act of 2018 (“CCPA”), which are subject to certain limitations. The obligations and rights in this section do not apply to personal information we collect about job applicants, independent contractors, current or former full-time, part-time, and temporary employees and staff, officers, directors, or owners of the Company or residents of any state other than California. No user of the Site will be discriminated against for exercising their rights under the CCPA.
As noted in this Notice, we collect the following categories of personal information from users of the Site to provide our services and related support, analyze, personalize, and improve our services, engage in advertising, marketing and promotional activities, execute our internal operations, secure and protect our business, and comply with legal obligations.
We collect the following categories of personal information from the sources identified in this Notice, for the purposes we have described:
Subject to certain exemptions, if you are a California resident, the CCPA grants you the following rights:
Additionally, California residents have the right to request and receive a copy of specific pieces of information that Company has collected about them in the prior twelve (12) months, subject to certain exemptions. We will deliver this information, free of charge, by mail or electronically in a portable and, to the extent technically feasible, readily useable format that allows the requester to transmit this information to another entity without hindrance.
If you are a California resident and would like to make such a request, please contact us as provided in this Notice. We will respond to verifiable requests received from California residents as required by law.
Rights Under the “Shine the Light” Law
California Civil Code Section § 212-206-1216 permits users of our Site that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please contact us set forth below.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Site. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.
It is our policy to post any changes we make to our Privacy Policy on this page. The date the Privacy Policy was last revised is identified at the bottom of the page. You are responsible for periodically visiting our Site and this Privacy Policy to check for any changes.
If you are a resident or citizen of the European Union, you have the right to access, review, verify, update, correct and/or change Personal Information we hold about you and to ask that your Personal Information be corrected, updated, or deleted. Subject to certain exceptions prescribed by law, and provided we can authenticate your identity, you will be given reasonable access to your personal information, and will be entitled to challenge that accuracy and completeness of the information and to have it amended as appropriate. In certain circumstances, you may have the right to be provided with your Personal Information in a structured, machine-readable and commonly-used format and to request that we transfer the Personal Information to another data controller without hindrance. Where our processing of your Personal Information is based on your consent, you have the right to revoke your consent at any time. This does not affect the lawfulness of the processing based on consent before your withdrawal of the previously provided consent. If you would like to exercise any of these rights, please contact us as provided in this Notice. You also have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your habitual residence, place of work, or place of an alleged infringement of the applicable data protection law.
Additionally, we note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed in this Notice. Finally, please note that your information will be transferred outside of Europe, including to Canada and the United States. By using this Site, you understand that your information may be transferred to our facilities and those third-parties with whom we share it, as described in this Notice.
When you place an order through the Site, we will maintain your Subscription Information for our records unless and until you ask us to delete this information.
We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your Personal Information also depends on you. We urge you to be careful about giving out information in any public areas of the Site or in connection with our social media accounts; any such information may be viewed by any user of the Site or other platform. Unfortunately, the transmission of information via the internet is never completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.
For more information about our privacy practices or if you have any questions, complaints or access or account deletion requests, please contact us in any of the following ways:
Ideanomics, Inc.
1441 Broadway, Suite 5116
New York, NY 10018
Last Modified: February 1, 2020
Ideanomics. All rights reserved
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